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<th nowrap="nowrap" align="RIGHT" valign="BASELINE">Subject: </th>
<td>Baltimore Water Metering - The Future Begins Now</td>
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<th nowrap="nowrap" align="RIGHT" valign="BASELINE">Date: </th>
<td>Tue, 29 Nov 2011 15:21:07 -0600</td>
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<th nowrap="nowrap" align="RIGHT" valign="BASELINE">From: </th>
<td>City of Baltimore
<a class="moz-txt-link-rfc2396E" href="mailto:baltimorecity@alerts.baltimorecity.gov"><baltimorecity@alerts.baltimorecity.gov></a></td>
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</th>
<td>City of Baltimore
<a class="moz-txt-link-rfc2396E" href="mailto:baltimorecity@alerts.baltimorecity.gov"><baltimorecity@alerts.baltimorecity.gov></a></td>
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<th nowrap="nowrap" align="RIGHT" valign="BASELINE">To: </th>
<td><a class="moz-txt-link-abbreviated" href="mailto:jdydee@verizon.net">jdydee@verizon.net</a></td>
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text-align: center;" align="center">Baltimore
Water Metering – The Future Begins Now </h1>
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<div class="gd_p" style="font-variant:
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Neue',Arial,Helvetica,sans-serif; color:
rgb(35, 35, 35); font-style: normal;"><span>Mayor
Stephanie Rawlings-Blake and Baltimore
City Department of Public Works
Director, Alfred H. Foxx, announced
today that initial steps are being taken
to bring our water metering and billing
system into the information age. The
Mayor stated, "Efficient and effective
customer service is a top priority of
this administration and we are very
focused on those services we deliver
to every citizen, in our City and our
region, every day." To that end, DPW
has begun replacement of approximately
12,000 Automatic Reading and Billing
(ARB) meters throughout Baltimore City
and Baltimore County. </span></div>
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Neue',Arial,Helvetica,sans-serif; color:
rgb(35, 35, 35); font-style: normal;"><span>These
early-generation remote read meters were
installed in homes as a pilot program
nearly 40 years ago. They are outdated
and, in some cases, can no longer
provide remote meter reading
capabilities. </span></div>
<div class="gd_p" style="font-variant:
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rgb(35, 35, 35); font-style: normal;"><span>What
does this mean for our customers? </span></div>
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Neue',Arial,Helvetica,sans-serif; color:
rgb(35, 35, 35); font-style: normal;"><span>1.
Replacement of these ARBs, with outside
meters, will eliminate problems in
obtaining actual meter reads caused by
this particular meter. Estimated bills
at these locations will end. </span></div>
<div class="gd_p" style="font-variant:
normal; font-weight: normal; font-size:
13px; line-height: 1.5; font-family:
'Helvetica
Neue',Arial,Helvetica,sans-serif; color:
rgb(35, 35, 35); font-style: normal;"><span>2.
Outside meter installations is a first
step to bring consistency to all DPW
meters and necessary to the next phase
of upgrades. </span></div>
<div class="gd_p" style="font-variant:
normal; font-weight: normal; font-size:
13px; line-height: 1.5; font-family:
'Helvetica
Neue',Arial,Helvetica,sans-serif; color:
rgb(35, 35, 35); font-style: normal;"><span>3.
DPW is developing a request for
proposals (RFP) for an automated reading
and billing system which will utilize
the outside meters. The meters will
eventually have a low–frequency radio
attachment allowing them to be read even
when covered in ice and snow. </span></div>
<div class="gd_p" style="font-variant:
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13px; line-height: 1.5; font-family:
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Neue',Arial,Helvetica,sans-serif; color:
rgb(35, 35, 35); font-style: normal;"><span>4.
Once this process is completed, over the
next several years, not only will the
meters be easily readable, but a new
automated billing system will be linked
to them, resulting in more timely,
accurate and customer-friendly bills. </span></div>
<div class="gd_p" style="font-variant:
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13px; line-height: 1.5; font-family:
'Helvetica
Neue',Arial,Helvetica,sans-serif; color:
rgb(35, 35, 35); font-style: normal;"><span>“One
exciting part of all of this is that
once the system is in place, customers
will be able to track their water usage
on their home computers and smart
phones. If you have a leak in your home
you will be able to detect that very
quickly,” said Director Foxx. </span></div>
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Neue',Arial,Helvetica,sans-serif; color:
rgb(35, 35, 35); font-style: normal;"><span>Customers
with ARB meters are being notified of
the replacement and can expect to first
see a new meter vault placed in the
sidewalk. New meters will be placed in
those vaults within the following few
weeks. Homeowners will be notified
before the meter is set as they may
experience a very brief (1 hour or less)
water outage during installation. The
existing ARB meters inside of homes will
remain in place and will not impact a
customer’s water service. </span></div>
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rgb(35, 35, 35); font-style: normal;"><span>Baltimore
City Public Works wants your input into
how we can improve service to our water
customers. Write to us at <a
moz-do-not-send="true"
href="mailto:water@baltimorecity.gov"
style="color: rgb(29, 87, 130);"><span>water@baltimorecity.gov</span></a>.
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