<HTML><FONT FACE=arial,helvetica><HTML><P ALIGN=CENTER><FONT SIZE=2 PTSIZE=10 FAMILY="SANSSERIF" FACE="Arial" LANG="0"><BR>
</FONT><FONT COLOR="#000000" BACK="#ffffff" style="BACKGROUND-COLOR: #ffffff" SIZE=5 PTSIZE=18 FAMILY="SANSSERIF" FACE="Arial" LANG="0"><B>Bureau of Water and Wastewater</FONT><FONT COLOR="#000000" BACK="#ffffff" style="BACKGROUND-COLOR: #ffffff" SIZE=3 PTSIZE=12 FAMILY="SANSSERIF" FACE="Arial" LANG="0"></B><BR>
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</FONT><FONT COLOR="#000000" BACK="#ffffff" style="BACKGROUND-COLOR: #ffffff" SIZE=5 PTSIZE=18 FAMILY="SANSSERIF" FACE="Arial" LANG="0"><B>UTILITY WORK NOTIFICATION</FONT><FONT COLOR="#000080" BACK="#ffffff" style="BACKGROUND-COLOR: #ffffff" SIZE=5 PTSIZE=18 FAMILY="SANSSERIF" FACE="Arial" LANG="0"> </FONT><FONT COLOR="#000000" BACK="#ffffff" style="BACKGROUND-COLOR: #ffffff" SIZE=5 PTSIZE=18 FAMILY="SANSSERIF" FACE="Arial" LANG="0"></B><BR>
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</FONT><FONT COLOR="#000000" BACK="#ffffff" style="BACKGROUND-COLOR: #ffffff" SIZE=2 PTSIZE=10 FAMILY="SANSSERIF" FACE="Arial" LANG="0">The City of Baltimore’s Bureau of Water and Wastewater will be performing important utility work in your area. </FONT><FONT COLOR="#000000" BACK="#ffffff" style="BACKGROUND-COLOR: #ffffff" SIZE=5 PTSIZE=18 FAMILY="SANSSERIF" FACE="Arial" LANG="0"><BR>
</FONT><FONT COLOR="#000000" BACK="#ffffff" style="BACKGROUND-COLOR: #ffffff" SIZE=4 PTSIZE=14 FAMILY="SANSSERIF" FACE="Calibri" LANG="0"><B>Date: </FONT><FONT COLOR="#000000" BACK="#ffffff" style="BACKGROUND-COLOR: #ffffff" SIZE=2 PTSIZE=10 FAMILY="SANSSERIF" FACE="Calibri" LANG="0"></B>Beginning Monday, November 28, 2011</FONT><FONT COLOR="#000000" BACK="#ffffff" style="BACKGROUND-COLOR: #ffffff" SIZE=3 PTSIZE=12 FAMILY="SANSSERIF" FACE="Calibri" LANG="0"><BR>
</FONT><FONT COLOR="#000000" BACK="#ffffff" style="BACKGROUND-COLOR: #ffffff" SIZE=4 PTSIZE=14 FAMILY="SANSSERIF" FACE="Calibri" LANG="0"><B>Location: </FONT><FONT COLOR="#000000" BACK="#ffffff" style="BACKGROUND-COLOR: #ffffff" SIZE=2 PTSIZE=10 FAMILY="SANSSERIF" FACE="Calibri" LANG="0"></B><U>Various scattered locations in Baltimore City and Baltimore County<BR>
</FONT><FONT COLOR="#000000" BACK="#ffffff" style="BACKGROUND-COLOR: #ffffff" SIZE=4 PTSIZE=14 FAMILY="SANSSERIF" FACE="Calibri" LANG="0"><B></U>Description of Work: </FONT><FONT COLOR="#000000" BACK="#ffffff" style="BACKGROUND-COLOR: #ffffff" SIZE=3 PTSIZE=12 FAMILY="SANSSERIF" FACE="Calibri" LANG="0"></B><BR>
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</FONT><FONT COLOR="#000000" BACK="#ffffff" style="BACKGROUND-COLOR: #ffffff" SIZE=2 PTSIZE=10 FAMILY="SANSSERIF" FACE="Arial" LANG="0">Dear resident/property owner, </FONT><FONT COLOR="#000000" BACK="#ffffff" style="BACKGROUND-COLOR: #ffffff" SIZE=3 PTSIZE=12 FAMILY="SANSSERIF" FACE="Arial" LANG="0"><BR>
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</FONT><FONT COLOR="#000000" BACK="#ffffff" style="BACKGROUND-COLOR: #ffffff" SIZE=2 PTSIZE=10 FAMILY="SANSSERIF" FACE="Arial" LANG="0">In order to improve the efficiency and accuracy of our utility billing system, the Bureau of Water and Wastewater will be replacing your water meter. Approximately 40 years ago an internal meter was installed at your property. These meters are now obsolete and their internal location complicates obtaining an accurate read. </FONT><FONT COLOR="#000000" BACK="#ffffff" style="BACKGROUND-COLOR: #ffffff" SIZE=3 PTSIZE=12 FAMILY="SANSSERIF" FACE="Arial" LANG="0"><BR>
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</FONT><FONT COLOR="#000000" BACK="#ffffff" style="BACKGROUND-COLOR: #ffffff" SIZE=2 PTSIZE=10 FAMILY="SANSSERIF" FACE="Arial" LANG="0">This is part of a longer-range project to completely automate the entire metering system. Over the next several weeks you will see a new meter vault being installed in your sidewalk. This will be covered with a temporary asphalt and sand patch. Try not to walk on that to avoid tracking it in you house. </FONT><FONT COLOR="#000000" BACK="#ffffff" style="BACKGROUND-COLOR: #ffffff" SIZE=3 PTSIZE=12 FAMILY="SANSSERIF" FACE="Arial" LANG="0"><BR>
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</FONT><FONT COLOR="#000000" BACK="#ffffff" style="BACKGROUND-COLOR: #ffffff" SIZE=2 PTSIZE=10 FAMILY="SANSSERIF" FACE="Arial" LANG="0">This will be followed with an actual meter installation a week or two. This will involve a very brief (up to one hour) interruption to your water service. Our crews will knock on your door to alert you when this installation occurs. This will be done at no cost to you. There is a <U>very slight chance</U> that if you have deteriorated plumbing in your building that you may need to have your plumber do some internal upgrades. Finally, the existing meter inside your building will remain in place. It will not impact your water service. </FONT><FONT COLOR="#000000" BACK="#ffffff" style="BACKGROUND-COLOR: #ffffff" SIZE=3 PTSIZE=12 FAMILY="SANSSERIF" FACE="Arial" LANG="0"><BR>
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</FONT><FONT COLOR="#000000" BACK="#ffffff" style="BACKGROUND-COLOR: #ffffff" SIZE=4 PTSIZE=14 FAMILY="SANSSERIF" FACE="Calibri" LANG="0"><B>Contact Person: </FONT><FONT COLOR="#000000" BACK="#ffffff" style="BACKGROUND-COLOR: #ffffff" SIZE=2 PTSIZE=10 FAMILY="SANSSERIF" FACE="Calibri" LANG="0"></B>Paul Burgee, 410-396-3671</FONT><FONT COLOR="#000000" BACK="#ffffff" style="BACKGROUND-COLOR: #ffffff" SIZE=3 PTSIZE=12 FAMILY="SANSSERIF" FACE="Calibri" LANG="0"><BR>
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</FONT><FONT COLOR="#000000" BACK="#ffffff" style="BACKGROUND-COLOR: #ffffff" SIZE=2 PTSIZE=10 FAMILY="SANSSERIF" FACE="Arial" LANG="0">Since water service will be interrupted during the performance of this work, you may experience discolored or cloudy water. Once service is restored, it would be beneficial to open a tap in the basement of your property and let the water run until clear. If you have any questions about this project or if your water does not clear, please call the contacts listed above or call 311. </FONT><FONT COLOR="#000000" BACK="#ffffff" style="BACKGROUND-COLOR: #ffffff" SIZE=3 PTSIZE=12 FAMILY="SANSSERIF" FACE="Arial" LANG="0"><BR>
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</FONT><FONT COLOR="#000000" BACK="#ffffff" style="BACKGROUND-COLOR: #ffffff" SIZE=2 PTSIZE=10 FAMILY="SANSSERIF" FACE="Arial" LANG="0">While we endeavor to do everything we can to make operations run smoothly and with minimum disruptions for you and your neighbors, there are times when that will not be possible due to the nature of our work. We do want to hear from you, whether it is a suggestion on how we can improve our work, or to acknowledge a successful outcome. Thank you in advance for your patience.</FONT><FONT COLOR="#000000" BACK="#ffffff" style="BACKGROUND-COLOR: #ffffff" SIZE=3 PTSIZE=12 FAMILY="SANSSERIF" FACE="Arial" LANG="0"><BR>
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Yours in service,</FONT><FONT COLOR="#000000" BACK="#ffffff" style="BACKGROUND-COLOR: #ffffff" SIZE=3 PTSIZE=12 FAMILY="SANSSERIF" FACE="Arial" LANG="0"><BR>
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</FONT><FONT COLOR="#000000" BACK="#ffffff" style="BACKGROUND-COLOR: #ffffff" SIZE=2 PTSIZE=10 FAMILY="SCRIPT" FACE="Script MT Bold" LANG="0">Paul Burgee </FONT><FONT COLOR="#000000" BACK="#ffffff" style="BACKGROUND-COLOR: #ffffff" SIZE=3 PTSIZE=12 FAMILY="SCRIPT" FACE="Script MT Bold" LANG="0"><BR>
</FONT><FONT COLOR="#000000" BACK="#ffffff" style="BACKGROUND-COLOR: #ffffff" SIZE=2 PTSIZE=10 FAMILY="SANSSERIF" FACE="Arial" LANG="0">Project Supervisor </P></P></FONT> </HTML>