[Chat] Anderson Honda

[Greg Alexander]

Well, not today.  They were very rude and accusatory.  When I asked about the bill, I was told,
"Just pay the bill if you want your keys back."


--- dawnacobb at mindspring.com wrote:

> I forgot to mention in my earlier e-mail that before dealing with Anderson, I checked
> with a colleague in the Attorney General's Consumer Protection Division who handles
> complaints abou auto dealers.  He also gave Anderson a very good report.  
> 
> 
> ----Original Message-----
> From: Christine Gray <Langwidge at erols.com>
> Sent: Nov 16, 2004 6:19 PM
> To: dawnacobb at mindspring.com, 
> 	The Charles Village Chat List <Chat at charlesvillage.info>
> Subject: RE: [Chat] Anderson Honda
> 
> Greg, I've been taking my '98 used Accord to Anderson for four years.  I
> think the place is expensive, but I have no complaints with the service.
> 
> Frankly, I really like Anderson and have thought of buying my next Honda
> from Anderson because it's local and because of the people.
> 
> I forget the manager's name, but he sits in a glassed in office and would
> want to hear your complaints.
> 
> Christine
> 
> -----Original Message-----
> From: Chat-bounces at charlesvillage.info
> [mailto:Chat-bounces at charlesvillage.info]On Behalf Of
> dawnacobb at mindspring.com
> Sent: Tuesday, November 16, 2004 5:32 PM
> To: The Charles Village Chat List
> Subject: Re: [Chat] Anderson Honda
> 
> Greg:   We are in the midst of buying a car from Anderson and before doing
> so asked a number
> of people whether they have been satisfied with their service.   Overall,
> Anderson got a high recommendation.  We wanted to do business with Anderson
> because it has been very supportive of Charles Village over the years with
> donations to various community events.  I am sorry to hear you had a bad
> experience. Dawna
> 
> 
> -----Original Message-----
> From: Greg Alexander <ugagrad93 at yahoo.com>
> Sent: Nov 16, 2004 4:25 PM
> To: chat at charlesvillage.info
> Subject: [Chat] Anderson Honda
> 
> Based on my experience today, I do not advise going to Anderson Honda on
> 25th Street.  Although a
> convenient location, their service is terrible.  I took my Honda CRV in
> today (per their request)
> to have my power locks repaired (they haven't worked in months).  I informed
> them that I have an
> extended service warranty on the car; however, they blamed the problem on an
> after-market alarm
> that I had installed on the car (from a company recommended by the dealer),
> although I had
> clearance from the alarm installer that the alarm was fine (I took it in
> there on Saturday).
> Honda refused to attempt to fix the problem or even attempt to fix it,
> saying that the alarm was
> the source of the problem.  To top it off, they insisted on charging a $78
> diagnostic test fee,
> which, of course, is not covered in the extended service plan.  I feel
> cheated and feel that they
> are trying anything to avoid having to fix something that would be covered
> under the warranty.
> Don't give this crooked company your business.
> 
> -Greg
> 
> =====
> Greg Alexander
> Freelance Writer/Editor
> Pen & Ink, Inc.
> 2629 Guilford Avenue
> Baltimore, MD 21218
> 410-243-3387
> ugagrad93 at yahoo.com
> Editor, Mason-Dixon Arrive
> 
> Kelsey & Associates
> Baltimore office
> 2629 Guilford Avenue
> Baltimore, MD 21218
> greg at washingtonhistory.com
> www.BaltimoreMarylandHistory.com
> 
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=====
Greg Alexander
Freelance Writer/Editor
Pen & Ink, Inc.
2629 Guilford Avenue
Baltimore, MD 21218
410-243-3387
ugagrad93 at yahoo.com
Editor, Mason-Dixon Arrive

Kelsey & Associates
Baltimore office
2629 Guilford Avenue
Baltimore, MD 21218
greg at washingtonhistory.com
www.BaltimoreMarylandHistory.com


		
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