[Chat] Brentwood Auto

[Sarah Andrew Wilson]

I went to Brentwood Auto on a friend's recommendation after a minor
accident.  I asked them to fix a few things and to also change the oil.
They gave great customer service and were fast.  Except.....two weeks
later my "check engine" light went on.  On a hunch from a previous
experience with that warning light, I took it to Jiffy Lube to check to
see if the oil needed changing.  They showed me a Jiffy Lube oil filter
still in use in my car from three months before that, meaning Brentwood
Auto never changed my oil, but they were sure to charge me for it.

Not a terrible experience, but that makes me hesitate to recommend
Brentwood Auto in the future.

Sarah

=================
Sarah Andrew Wilson
flutist, artist representative
www.phloot.com
h 410.243.6475
w 202.364.7272
c 703.244.6732
 

-----Original Message-----
From: Chat-bounces at charlesvillage.info
[mailto:Chat-bounces at charlesvillage.info] On Behalf Of Brad Schlegel
Sent: Thursday, February 03, 2005 8:41 PM
To: The Charles Village Chat List
Subject: Re: [Chat] ...auto service nightmare!...

If you have an import, I recommend Brentwood Auto  1035 W. 41st. Street
-Baltimore, MD 21211
Local: (410) 889-6748 - Toll-Free: 1-800-IMPORTS.

http://www.brentwoodauto.com/ -

Ask for Ed Nemphos the owner and let him know I referred you.  They will
also take you to your office, the Metro, of back home after dropping off
your car.


Sincerely,

W. Brad Schlegel
1552 Oakridge Road
Baltimore, MD 21218-2228

410-467-1933 - H
410-962-9506 - W and Voice Mail
william.schlegel at us.army.mil

----- Original Message ----- 
From: "arjay" <arjay at bcpl.net>
To: "The Charles Village Chat List" <Chat at charlesvillage.info>
Sent: Thursday, February 03, 2005 10:27 AM
Subject: [Chat] ...auto service nightmare!...


> Avery,
>
> I'm an ex Porsche guy!  I wouldn't trust that wonderful car of yours
to 
> anyone
> but the authorized Audi dealer.  Obviously the typical "grease
monkeys" in
> most of the little independent shops around can't even figure how to
put 
> the
> bottom cover back on properly.  It's too valuable a car to trust to
just
> anyone!  Do yourself and the car a big favor and let the Authorized
Audi
> Dealer service it!
>
> Arjay
> _____
>
>>===== Original Message From The Charles Village Chat List
> <Chat at charlesvillage.info> =====
>>If you live in the Abell area you might have seen my little blue Audi
TT
>>around.  I've never owned an 'expensive' car before and I had no idea
>>when I bought it it would take such special care.  Anyway, here's the 
>>story.
>>
>>Took the car to Jiffy Lube up near Towson.  The next day I was on 83
>>when the underside of the car fell off on the freeway.  A great guy
>>friend of mine shoved it back up into its placeholders but it looks
like
>>maybe there are screws missing...  I want to take it somewhere that
>>knows something about Audis (or at least European cars) to have the
>>bottom put back on properly.  Sure won't be taking my car to Jiffy
Lube
>>anymore. :(
>>
>>I'd also really appreciate hearing from anyone that has advice on how
to
>>take care of a car like mine generally, but the body shop/oil change
>>place recommendation is key.
>>
>>Thanks everyone!
>>
>>Avery
>>
 



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