[Chat] Utility Work Notification

[SLG2700 at cs.com]

Bureau of Water and Wastewater

 
UTILITY WORK NOTIFICATION 

The City of Baltimore’s Bureau of Water and Wastewater will be performing 
important utility work in your area. 
Date: Beginning Monday, November 28, 2011
Location: Various scattered locations in Baltimore City and Baltimore 
County
Description of Work: 

Dear resident/property owner, 

In order to improve the efficiency and accuracy of our utility billing 
system, the Bureau of Water and Wastewater will be replacing your water meter. 
Approximately 40 years ago an internal meter was installed at your property. 
These meters are now obsolete and their internal location complicates 
obtaining an accurate read. 

This is part of a longer-range project to completely automate the entire 
metering system. Over the next several weeks you will see a new meter vault 
being installed in your sidewalk. This will be covered with a temporary 
asphalt and sand patch. Try not to walk on that to avoid tracking it in you house. 


This will be followed with an actual meter installation a week or two. This 
will involve a very brief (up to one hour) interruption to your water 
service. Our crews will knock on your door to alert you when this installation 
occurs. This will be done at no cost to you. There is a very slight chance 
that if you have deteriorated plumbing in your building that you may need to 
have your plumber do some internal upgrades. Finally, the existing meter 
inside your building will remain in place. It will not impact your water service. 


Contact Person: Paul Burgee, 410-396-3671

Since water service will be interrupted during the performance of this 
work, you may experience discolored or cloudy water. Once service is restored, 
it would be beneficial to open a tap in the basement of your property and let 
the water run until clear. If you have any questions about this project or 
if your water does not clear, please call the contacts listed above or call 
311. 

While we endeavor to do everything we can to make operations run smoothly 
and with minimum disruptions for you and your neighbors, there are times when 
that will not be possible due to the nature of our work. We do want to hear 
from you, whether it is a suggestion on how we can improve our work, or to 
acknowledge a successful outcome. Thank you in advance for your patience.

Yours in service,
 
Paul Burgee 
Project Supervisor 
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