[Chat] Brentwood Auto

[Brad Schlegel]

Sarah,

If Brentwood charged you for an oil change and did not do it, why didn't you 
take it back there for correction?  I have dealt with Ed Nemphos for over 15 
years and found that he always corrects mistakes made by his mechanics.  I 
would think what happened to you was a major oversight, but one Brentwood 
would have gladly corrected.

Sincerely,

W. Brad Schlegel

----- Original Message ----- 
From: "jdy" <jberlin at bcpl.net>
To: "The Charles Village Chat List" <Chat at charlesvillage.info>
Sent: Friday, February 04, 2005 1:11 AM
Subject: Re: [Chat] Brentwood Auto


> did u go back to them with the jiffy lube filter and bill from their
> services?
> judy
> ----- Original Message ----- 
> From: "Sarah Andrew Wilson" <sarah at phloot.com>
> To: "'The Charles Village Chat List'" <Chat at charlesvillage.info>
> Sent: Thursday, February 03, 2005 8:50 PM
> Subject: [Chat] Brentwood Auto
>
>
>> I went to Brentwood Auto on a friend's recommendation after a minor
>> accident.  I asked them to fix a few things and to also change the oil.
>> They gave great customer service and were fast.  Except.....two weeks
>> later my "check engine" light went on.  On a hunch from a previous
>> experience with that warning light, I took it to Jiffy Lube to check to
>> see if the oil needed changing.  They showed me a Jiffy Lube oil filter
>> still in use in my car from three months before that, meaning Brentwood
>> Auto never changed my oil, but they were sure to charge me for it.
>>
>> Not a terrible experience, but that makes me hesitate to recommend
>> Brentwood Auto in the future.
>>
>> Sarah
>>
>> =================
>> Sarah Andrew Wilson
>> flutist, artist representative
>> www.phloot.com
>> h 410.243.6475
>> w 202.364.7272
>> c 703.244.6732
>>
>>
>> -----Original Message-----
>> From: Chat-bounces at charlesvillage.info
>> [mailto:Chat-bounces at charlesvillage.info] On Behalf Of Brad Schlegel
>> Sent: Thursday, February 03, 2005 8:41 PM
>> To: The Charles Village Chat List
>> Subject: Re: [Chat] ...auto service nightmare!...
>>
>> If you have an import, I recommend Brentwood Auto  1035 W. 41st. Street
>> -Baltimore, MD 21211
>> Local: (410) 889-6748 - Toll-Free: 1-800-IMPORTS.
>>
>> http://www.brentwoodauto.com/ -
>>
>> Ask for Ed Nemphos the owner and let him know I referred you.  They will
>> also take you to your office, the Metro, of back home after dropping off
>> your car.
>>
>>
>> Sincerely,
>>
>> W. Brad Schlegel
>> 1552 Oakridge Road
>> Baltimore, MD 21218-2228
>>
>> 410-467-1933 - H
>> 410-962-9506 - W and Voice Mail
>> william.schlegel at us.army.mil
>>
>> ----- Original Message ----- 
>> From: "arjay" <arjay at bcpl.net>
>> To: "The Charles Village Chat List" <Chat at charlesvillage.info>
>> Sent: Thursday, February 03, 2005 10:27 AM
>> Subject: [Chat] ...auto service nightmare!...
>>
>>
>> > Avery,
>> >
>> > I'm an ex Porsche guy!  I wouldn't trust that wonderful car of yours
>> to
>> > anyone
>> > but the authorized Audi dealer.  Obviously the typical "grease
>> monkeys" in
>> > most of the little independent shops around can't even figure how to
>> put
>> > the
>> > bottom cover back on properly.  It's too valuable a car to trust to
>> just
>> > anyone!  Do yourself and the car a big favor and let the Authorized
>> Audi
>> > Dealer service it!
>> >
>> > Arjay
>> > _____
>> >
>> >>===== Original Message From The Charles Village Chat List
>> > <Chat at charlesvillage.info> =====
>> >>If you live in the Abell area you might have seen my little blue Audi
>> TT
>> >>around.  I've never owned an 'expensive' car before and I had no idea
>> >>when I bought it it would take such special care.  Anyway, here's the
>> >>story.
>> >>
>> >>Took the car to Jiffy Lube up near Towson.  The next day I was on 83
>> >>when the underside of the car fell off on the freeway.  A great guy
>> >>friend of mine shoved it back up into its placeholders but it looks
>> like
>> >>maybe there are screws missing...  I want to take it somewhere that
>> >>knows something about Audis (or at least European cars) to have the
>> >>bottom put back on properly.  Sure won't be taking my car to Jiffy
>> Lube
>> >>anymore. :(
>> >>
>> >>I'd also really appreciate hearing from anyone that has advice on how
>> to
>> >>take care of a car like mine generally, but the body shop/oil change
>> >>place recommendation is key.
>> >>
>> >>Thanks everyone!
>> >>
>> >>Avery
>> >>
>>
>>
>>
>>
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>>
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>
>
>
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